tel: 07722761483

Director of Services, Shelter

"Claire has worked with us at Shelter to become a PIE organisation for several years now. She is a real expert, committed to psychological safety, and has really helped us understand how to support our staff better and the people who use our services. But the best thing about Claire is her brilliant way with people" A Mohammed 2021

People and Change Business Partner, Housemark

"Your role modelling of psychological safety made it easier for people to engage with, what could be an intangible and potentially emotive topic" T Ellis 2021

Get in touch with us today to find out more

PIE, Trauma and Strength-based Practice

An introduction

3x2.5hr workshops      On-line £1,495           In person £1,995 + expenses     Max 20 people
This series of workshops offers a practical introduction to the PIE framework, and tools to implement a trauma responsive and strengths based approach.  CEO of Expert Citizens, Darren Murrinas, joins us in the 3rd workshop to share his passion about the impact of language.

Learning objectives
To understand the principles and practice of Trauma Informed Care
Become a reflective, psychologically informed environment
Appreciate the profound impact of psychological trauma
To consider and adapt your working practices to avoid re-traumatisation
To focus on what’s strong, rather than what’s wrong, by adopting strength-based practice

Workshop 1. Trauma Informed Care                                                                   
Definition, types and prevalence of psychological trauma
Adverse Childhood Experiences (ACEs) Their impact on physical and mental health, relationships, emotions, and behaviour
The principles and practice of Trauma Informed Care (TIC)
Tools for understanding and working with trauma:
Protective factors
Cultural competence and sensitivity
Toxic Stress
Amygdala hijack
Window of tolerance
Safety planning

Workshop 2. Becoming PIE                                                                                
Self-care through group reflective practice
Definition and elements of a psychologically informed environment (PIE)
Why be PIE? How’s it different from what we already do?
Lessons learned and good practice


Workshop 3. Strengths based practice                                                                
Definition, ethos, and impact of strengths-based practice
Tips and tools for conversations and assessments
Mind your language
Bringing it all together, identifying priority actions and next steps


"Thank you for a really great training session. There are already things I have taken and put into practice."
Brighton YMCA

"Was really helpful and positive to think about how we could re-frame the identity of homelessness services more widely in the local community." Brighton YMCA

Get in touch with us today to find out more

Psychologically Informed Environments

1 day            On-line £900       In person £1,200 + expenses      Max 20 people
This one day workshop focuses on creating a psychologically informed environment. Wherever you are on your journey, setting out, or practiced PIE practitioners, your confidence in supporting people experiencing psychological trauma will be enriched.

Learning objectives
Become familiar with the 5 elements of PIE and their objectives
Understand why we need a psychological approach
Identify existing PIE practice in your service
How to engage your commissioners
Start, or develop, your PIE action plan

Workshop content                                                                                                       
Defining PIE: what is it and how is it different from what you already do?
The 5 elements and their objectives
What exactly is a psychological approach and why do you need one?
Self-care through group reflective practice
Where do you start? Identify your organisational strengths and existing PIE practice
Tips for negotiating with commissioners
Lessons learned and good practice
What next?

“Light-bulb moment! A big thank you to Claire for no-nonsense training on becoming a PIE."                               Mental health worker, Crisis

"I've realised the importance and relevance of PIE for the well-being of staff."                   
Support worker, VOICES

Psychological Safety

For Managers

3x 2.5hr workshops            on-line only £1,450            Max 10     Flexible timings
Psychological Safety is the ability to take interpersonal risk, e.g. be vulnerable, admit a mistake, or think outside the box, without fear of feeling criticised, or judged. A team concept, and number one enabler of high performing teams, it has been widely adopted in the states, but is less well known in the UK. This  practical series of workshops will support your PIE journey and enhance your leaders confidence in cultivating and nurturing a psychological safe culture.

Learning objectives
To create a high performing, innovative and creative team
Diversity, equality, inclusion are celebrated and valued
Psychological safety is practiced, measured, and nurtured

Workshop 1. Introducing the concept
What is psychological safety and why is it so important?
Psychological safety and PIE
How do you currently practice and nurture it?
Covering and masking
Behaviours to practice before workshop 2

Workshop 2. Your role as leaders
Creating a psychologically safe culture
Developing inclusive and emotionally intelligent leadership
Beware the Amygdala Hijack
The Circle of Safety
Behaviours to practice before workshop 3

Workshop 3. Identifying and nurturing psychological safety
How psychologically safe are your team?
A framework for action
Your toolbox:
Appreciative conversations
Generative questions
Flipping and framing
Assigning dissent
Action planning - sharing the concept with staff

Trauma Informed Care

1 day         On-line £900         In person £1,200 + expenses          Max 20 people
"Trauma is everyone's business. Most people are likely to know or work with someone who has experienced trauma and adversity in their lives. Many of us have directly experienced it in our own lives." (Transforming Psychological Trauma) This one day workshop will build on your understanding of trauma and provide practical tools you can use straight away.

Learning objectives
To understand the principles and practice of Trauma Informed Care
Feel confident supporting clients experiencing psychological trauma                
To understand attachment theory
Build staff confidence and resilience
Develop a trauma informed protocol

Workshop content                                                                                                               
The principles and practice of Trauma Informed Care
Definition, types and prevalence of psychological trauma
Adverse Childhood Experiences. Their impact on physical and mental health, relationships, emotions, and behaviour
Tools for understanding and working with trauma:
Protective factors
Cultural competence and sensitivity
Toxic Stress
Amygdala hijack
Window of tolerance
Safety planning
How can we avoid re-traumatising our clients?
Introduction to attachment theory
Building resilience through reflective practice
Action planning -What next?

"Claire was brilliant. Please can we have a follow up with her?." Service manager, Signposts

Get in touch with us today to find out more

Strengths-based Practice

Strengths Focused Leadership

3x2.5hr workshops    On-line £1,495      in person £1,995 + expenses     Max 16   Flexible timings
This series of workshops offers managers the skills, tools and confidence to lead their teams using a strengths focused approach. By creating a culture of strengths, focusing on what's strong, not what's wrong, we inspire each other, staff and clients, to unlock their true potential.  Please note that costs for the strengths profile are not included in the price quoted.

Learning Objectives
Identify and harness your teams potential
Build the teams esteem, and nurture their well-being
Use strengths as a performance development tool
 

Workshop 1. Discover you super powers
The case for strengths-based development
Lessons learned and good practice
Discover your best self via the strengths profile questionnaire www.strengthsprofile.com

Workshop 2. Performance development
Reflecting on your super powers
Strength focused conversations, including managing under-performance
Appraisal and supervision templates for performance development

Workshop 3. A culture of strengths
Tools and approaches for creating a strengths focused team
Potential pitfalls and how to avoid them
Action planning

Get in touch with us today to find out more

Group Reflective Practice

For Managers

1 day    on-line £900

Learning Objectives
Understand and apply group reflective practice
Feel confident supporting staff to engage with group reflective practice
Develop an implementation plan


Workshop Content
Reflective practice - what it is and isn't, benefits and hurdles
Lessons learnt from PIE organisations
Reflective tools for supervision and appraisals
Crucial considerations prior to implementation
Next steps

For Staff

1/2  day   on-line £650

Learning Objectives
Reflective practice - what it is and isn't, why we need it
Benefits and hurdles to group reflection
How we make decisions - assumptions and cognitive bias
Feeling psychologically safe to participate

Get in touch with us today to find out more

All workshops are designed to support your PIE journey.
Costs include a workbook and certificate of attendance.