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what we do

"Claire is passionate about achieving high standards in service delivery and this comes through in a very palpable way. She is intense, determined and very engaged with colleagues she works with. There is always the sense that her main concern is the service user." Jeremy Swain CEO Thames Reach 2015

Coming Soon!

1.How to Commission a PIE (online course)

2. Implementing a psychological approach
Create your bespoke training package
Choose from the pick and mix options opposite

3. Trainer the Trainer 
Understanding trauma, implementing PIE

Ask me a question at

Pick and Mix

- Relationships, growth and emotional resilience
- Cultivating psychological safety for staff
- Developing strengths based paperwork & conversations
- Evidencing empathy, building trust
- Create an action plan and evaluate your impact
- Adapting your policies and procedures
- Lessons learned, good practice shared
- The power of language
- Psychological tools

Training: Psychologically Informed Environments 1 day £750 plus expenses

PIE was initially developed to support people out of chronic homelessness, in particular those who have experienced childhood trauma. However, this non-prescriptive approach is increasingly recognised as a useful framework for becoming a trauma responsive service across a range of sectors More Information

Further reading PIE toolkit, PIE on a page, Good Practice Guide 2012 The International Journal of Therapeutic Communities - Waterloo Project

“A big thank you to Claire for no-nonsense training on becoming a PIE. Light-bulb moment."                               Mental health worker, 2017

"I have realised the importance and relevance of PIE for the good/well-being of staff."                   
Support worker 2018

Training: A beginner’s guide to reflective practice in a PIE 10-3pm £650 plus expenses

A cornerstone of PIE, reflective practice is the process of learning through, and from, experience. It uses insights and learning from our past to assess where we are now, and how to improve our present and future practice. Evidence shows that it improves outcomes for clients, and the health and well-being of staff; reducing turnover and sickness rates, building motivation and resilience. More Detail

Further reading Reflective practice briefing Homeless Link

"Today I not only gained confirmation that my journey is heading in the right direction, I also gained tools to help be more effective in carrying out my purpose."  @wordsmith212 Aug 2018

Training: Becoming a trauma informed service 1 day £750 plus expenses

This course considers the impact that trauma, resulting from adverse childhood experiences (ACEs), may have on an individual, and offers a different way of understanding the related emotions and behaviour we can sometimes find challenging. It can be used as a framework for creating a psychologically informed environment.  Further Details

Further reading to follow

"Claire is passionate, knowledgeable and experienced and is able to share this."  Health Psychologist 2018